Shipping & Returns

*** NB: We're closed for summer break and re-open on the 28th of September ***

You are welcome to order however your items will not
be dispatched until Thursday the 28th of September

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Dispatch.

- We only use Reputable, well known couriers to deliver your goods
- All items will be dispatched within a few working hours of receipt of payment wherever possible.
- We have all of the items we sell in stock and our real time stock levels are shown with the item descriptions.

Delivery Charges.

- UK Delivery: 1st item £1.92 : each item thereafter + 92p

- EU Delivery: 1st Item £4.61: each additional item + £2.61

- R.O.W Delivery: 1st Item £6.89: each additional item + £3.89

* Our packaging and delivery charges are per item and the first item delivery charge includes the packaging materials etc. - Each additional item is only charged for the additional cost of the extra weight it adds to the package.

If you require an alternate carrier or different delivery service please use the contact form to let us know and we will do our best to accommodate.

Returns.

- We offer a no quibble returns policy and you are welcome to return any item which is not as you expected or that you find to be unsuitable when it arrives for a full re-fund of the item price provided it is returned in re-saleable condition and is returned within 14 days from receipt.

- If you wish to return an item, please use the Contact Form to let us know it is being returned and return it with your full name and address to:

Bikes-N-Co.
15 Ladybank,
Chapel Park,
Newcastle upon Tyne,
NE5 1UH
United Kingdom


Defects.

- All of the products we offer are thoroughly tested and assessed and are often used for prolonged periods by one of us to prove their usability before we decide it is good enough to include in our range.
- All products are individually hand packed and inspected prior to dispatch in order to further assure the quality of the item you receive.
- In the unlikely event of any of our products being defective (Excluding defects or damage arising from misuse) we will replace or re-fund by return.

 

 


 

 

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